Privacy Policy
1. Introduction
Welcome to Dreamora (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website dreamora.io, our AI services, and related products.
By using our services, you agree to the practices described in this Policy.
2. Who We Are
Business Name: Dreamora
Country of Operation: Sweden
Contact Email: [email protected]
Website: https://dreamora.io
Dreamora operates from Sweden and provides AI-based tools and services to users across the EU, UK, USA, and Australia.
3. Information We Collect
We collect the following categories of data:
User Input and Chat Content: Any text or information you provide when using our AI tools.
Contact Information: Name, email address, or other contact details provided when you contact us or sign up.
Payment Information: Processed securely via third-party providers such as Stripe.
Usage Data and Cookies: Information about your device, browser, IP address, and interactions with our website through cookies and analytics tools.
4. How We Collect Information
We collect data through:
Direct input from users via our website or chat tools
Cookies and similar tracking technologies
Integrations with our trusted third-party service providers
5. Purpose of Data Collection
We use your information to:
Provide and improve our AI services
Enhance AI model performance and accuracy
Process payments securely
Communicate with you and provide customer support
Send marketing updates (only if you have consented)
Ensure compliance with applicable laws
6. Third-Party Services
We work with reputable third-party providers to deliver our services, including:
GoHighLevel (CRM and automation)
Stripe (payment processing)
Google (analytics and tracking)
OpenAI (AI model processing and improvement)
Microsoft Azure (cloud hosting and infrastructure)
Twilio (communications)
We may share limited data with OpenAI to improve AI response quality and performance. All third parties are required to handle your data securely and in compliance with data protection laws.
7. Data Retention
We retain your data for as long as your account remains active or until you request deletion. Once your account is deleted, associated data will be securely removed unless retention is required by law.
8. Data Security
We implement industry-standard encryption and security controls to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel only.
9. International Data Transfers
We currently do not transfer personal data internationally outside Sweden or the European Economic Area (EEA). If future transfers become necessary, we will ensure compliance with GDPR-approved mechanisms such as Standard Contractual Clauses (SCCs).
10. Your Rights
Depending on your jurisdiction (EU/EEA under GDPR, California under CCPA, etc.), you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data (“Right to be Forgotten”)
Request data portability
Object to data processing or marketing communications
Opt out of automated decision-making
You can exercise these rights at any time by contacting us at [email protected].
11. Cookies and Tracking
We use cookies to improve user experience, analyze traffic, and personalize content.
You can control cookie preferences in your browser settings or opt out of non-essential cookies.
12. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us personal data, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.
14. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: [email protected]
🌍 Website: https://dreamora.io
📍 Jurisdiction: Sweden